Family Service Employee Assistance Program (EAP) is your Bridge Between Home and Work!

When an employee encounters personal difficulties, their job performance is often impacted. At these times, assistance may be needed. Family Service EAP provides support to help maintain a healthy and productive workforce.

Family Service EAP offers a range of services for employees at every level in an organization.  The following core services are provided to our client companies:

• Counseling ―
  All employees and eligible family members are able to access 2-3 sessions of counseling with a licensed mental health clinician.
• Problem Identification, Assessment, and Referral ―
  The EAP helps identify problems, develops a plan of action, and connects clients with additional services.

• 24-hour emergency phone line ―
  Individuals who experience a crisis outside normal business hours have access to support by phone 24 hours a day, 365 days a year.
• Supervisor Consultations ― Individual consultation is available for managers and supervisors regarding personnel issues.
• Crisis Management Services ―
  When there is a critical incident at the workplace, Family Service EAP helps employees cope with the event, respond in a healthy way, and return to normal functioning as quickly as possible.
• Management Training ―
  A broad selection management trainings are provided, including: Harassment Prevention, Cultural Diversity, and Violence Prevention. Trainings are also available on a fee for service basis. Click here for a complete list of trainings.

• Wellness Seminars ―
  Wellness seminars help keep your workforce informed on important health-related subjects. Topics include: work/life issues, stress, parenting, and other topics to promote healthy lifestyle. Click here for a full listing of Wellness Seminars.
• Drug-Free Workplace Services―
  Companies receive consultation on program design and implementation. An effective program assists in meeting federal requirements and impacting any existing alcohol and other drug problems. Training is targeted to all levels of the company.
• Substance Abuse Professional Evaluations ―
  Evaluation by qualified substance abuse professionals according to the Department of Transportation’s requirements.

Family Service EAP, in collaboration with the Merrimack Valley Chamber of Commerce, offers the Chamber Consortium EAP to small businesses with 250 or fewer employees.

If you have questions or need additional information on the Family Service EAP, please contact us:

PH: 978-327-6666
E: EAP@familyserviceinc.com